To ensure clarity and fairness for all clients, please review the following policies before booking your appointment.

🔒 Deposit Policy

• A $100 non-refundable deposit is required for appointments booked more than two weeks in advance. Sent via e-transfer to : inkandheal@gmail.com Your appointment is subject to pending until deposit is received.

• This deposit may be transferred to a future appointment if rescheduled at least 3 days prior to the original booking.

• Deposits are not refundable under any circumstances.

📅 Rescheduling Policy

• Appointments may be rescheduled only if requested at least 3 days in advance.

• Rescheduling requests made within 3 days of the appointment will be subject to cancellation fees.

❌ Cancellation Fees & No-Shows

• Cancellations made within 3 days of the appointment will incur the following fees:

• $100 for PMU initial sessions

• $50 for PMU touch-up sessions

🏥 Medical Exceptions

• If you are experiencing a medical issue that affects your ability to attend your appointment, please contact us as soon as possible.

🚫 Health & Eligibility Guidelines

For your safety and optimal results, please do not attend your appointment if any of the following apply:

• You are pregnant or breastfeeding

• You are feeling unwell, including symptoms such as fever, cold, flu, or active infection

• You have open wounds, skin irritation, or active acne in the treatment area

• You are currently undergoing chemotherapy, radiation, or have a compromised immune system

• You are taking blood-thinning medications or have bleeding disorders

• You have had recent cosmetic procedures (e.g., Botox, fillers, chemical peels) in the treatment area within the past 2 weeks

• You are prone to keloid scarring or have severe skin sensitivities

If you are unsure whether you are eligible for treatment, please reach out via phone (613-209-4058) or email (inkandheal@gmail.com) prior to booking so we can advise you appropriately.